Inclusion and
Accessibility Practices

One values  

At Remarkable, we're deeply committed to making sure everyone feels included and can fully participate. This principle influences everything we do, from our daily operations to our way of communicating and ensuring everyone is listened to and respected. We draw inspiration from leading initiatives like The Valuable 500, aiming to mirror their impact.

Our commitment     

We work by the saying "Nothing About Us Without Us." This important idea from the disability rights movement guides everything we do. We make sure to acknowledge and value everyone's unique qualities. We're dedicated to making sure that everything we do—how we act, the words we choose, and the tech we back—truly serves the needs of our community. We work together and listen closely to the voices and experiences of people with disabilities.

Guiding principles

  • Focus on Accessibility and Inclusion: Our top priority is to make accessibility and inclusion central to our work, inspiring our partners to do the same.
  • Inclusive Leadership: We aim to show how inclusive leadership can shape, support and benefit teams, hoping others will follow our lead.
  • Continual Learning: We are on a constant journey of learning, and don’t pretend to be perfect. We are ready to embrace new ideas and solve problems together.
  • Focus on Lived Experiences: We rely on the power of lived experiences to find answers to complex issues and drive innovation.
  • Driving Broad Change: Our ambition is to bring about wide-reaching changes and awareness about how disability drives innovation.
  • Boosting Innovation and Connections: By supporting forward-thinking companies and creating networks, we aim to increase their positive impact.

Our  language

We believe language is a powerful tool and choose our words very carefully. We steer clear of stereotypes and embracing terminology that respects individual preferences, whether it's adopting person-first language or identity-first language. As a brand we try to use a combination of both language styles in our external content but will typically use ‘people with disability’ when referring to lived experience of individuals.
However, as language evolves, so do we, so we’re always learning and adapting to be as inclusive as possible.

Website

We are dedicated to making every online interaction user-friendly, following established guidelines WCAG and seeking diverse input to make our digital presence as accessible as possible. Our website is currently WCAG 2.0 Level AA compliant.

Online communication

We are committed to also improving the accessibility of our online content and communications. Currently, here’s how we’re doing it:

  • Fonts: We select universal fonts, avoiding serif and all caps, to keep our text clear and simple. We also ensure the text size is a minimum between 12 and 14 point.
  • High Colour Contrast: When selecting colours, we focus on high contrast and smart use of colour to ensure our content is easy to read. According to WCAG 2.1 guidelines, the text should contrast with the background at a ratio of at least 4.5:1, except for logos.
  • Human-Generated Captions: All our videos come with captions created by real people to ensure accuracy and inclusivity.
  • Alternative Text and Image Descriptions: We add descriptions and alternative text to images, making sure everyone gets the full picture.
  • Pascal Case Hashtags: We write hashtags #LikeThis to make them easier to read.
  • Careful Emoji Use: Emojis are fun, but we use them carefully to avoid confusing screen readers.

Programs and Events

Our programs and events are crafted with accessibility in mind, from the tools we select to the formats we offer, we try our best to ensure everyone can equally participate. This includes:

Virtual Programs and Events

  • Virtual Platforms: All virtual program classes are held via Zoom and include live captions and an opportupnity to request additional accommodations. Outside of our programs we typically host virtual events via Zoom but when we need to use a different platform our operations team tests the tool to ensure accessibility is not compromised particularly for screen readers.
  • Recordings: All virtual programs and events are recordings and uploaded with captions and a transcript.
  • Speaker Briefs: Inclusive presentation practices briefed to all speakers.
  • Registration Accessibility: Our registration forms ask attendees how we can make the event more comfortable for them, offering choices like Auslan or ASL interpreters, captions. We always include a spot for write-in requests.

In-person Programs and Events

In addition to the practices above for in-person events we also ensure:

  • Accessible venue: A venue that has no barriers to the venue entrance, bathroom, seating and stage.
  • Sensory and Quiet Spaces: We offer quiet spaces for attendees who might need a break from the noise or crowd, ensuring a more enjoyable experience for everyone, including those with sensory sensitivities.

Inviting feedback for ongoing improvement

Understanding that achieving full inclusivity is a continuing journey, we welcome suggestions and constructive discussions to help us evolve. Please contact hello@remarkable.org to share any feedback or tips.

Together, we're dedicated to fostering an environment where technology serves everyone. Remarkable isn't just our name—it's our commitment to making a significant difference and ensuring an open future for all.

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