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When you interact with Remarkable, you are trusting us with your personal information. We take this responsibility seriously. Remarkable is a division of Cerebral Palsy Alliance, ABN 45 000 062 288, and we are bound by the Cerebral Palsy Alliance Privacy Policy.
The Privacy Collection Notice explains what information we collect from you and what we do with it.
Privacy Collection Notice
What we collect
We only collect personal information we reasonably need to run our programs and services. What we collect depends on how you interact with us, such as:
- Identity and contact details. Name, email, phone number, address, emergency contact.
- Professional background. Your experience and skills.
- Startup data room content. Pitch decks, financial forecasts, capitalisation tables and marketing materials related to your startup.
- Program participation. Attendance, your feedback and outcomes.
- Financial information. Bank details for providing investments.
- Photos, video and audio. Taken or recorded at our in-person or online events and sessions.
- Website and email activity. Pages you visit, cookies, and whether you open or click on our emails.
Sensitive information is personal information that gets extra protection under privacy law. It covers health, disability, racial or ethnic origin, political or religious beliefs, union or professional memberships, sexual orientation, criminal record, genetics and biometrics.
The sensitive information we may request includes:
- Lived experience of disability or neurodivergence
- Health, access or support needs
- Dietary requirements
- Racial or ethnic origin
Answering is always optional and we only collect it with your consent.
If you give us someone else’s details
Sometimes you’ll give us information about another person, such as a co-founder or team member, or emergency contact. If you do, please let them know you’ve done it and point them to this notice.
How we collect information
We collect information from a variety of sources, such as when you:
- visit our website or social media pages
- apply to join a program or to be a mentor
- register for and attend an event
- subscribe to our newsletter
Generally, we collect personal information directly from you, unless it is unreasonable or impractical for us to do so.
Why we collect information
We use your personal information to:
- assess your eligibility and application for our programs
- deliver our programs, including workshops, coaching and events
- match you with mentors, coaches and investors
- make accessibility adjustments and meet your support needs
- communicate with you about your application and participation
- measure the impact of our programs and report to our funders, using de-identified or aggregated information wherever possible
- promote Remarkable and the startups we support, such as startup profiles, case studies and event photos, where you have agreed
- improve our programs and services
Who we share it with
At times we share personal information with the following people and organisations, only as needed for the purposes above.
| Who | What we usually share | Why |
|---|---|---|
| Assessors and selection panels, including external judges | Application and startup information | To assess applications |
| Mentors, coaches and other founders in your program cohort | Contact details, startup information | To deliver coaching and support |
| Partners | De-identified or aggregated data | Reporting, impact assessment and program delivery |
| Investors | Startup profile and pitch materials, with your agreement | Demo days and introductions |
| The public, via our website, social media and email newsletter | Startup profiles, case studies, photos, with your agreement | Promoting your startup and our programs |
| Technology and software providers | Information we store or process in their systems on our behalf | To run our day-to-day operations through tools such as online forms, databases, our CRM, email, our website, learning platforms, collaboration tools and AI productivity tools. These providers act only on our instructions and can’t use your information for their own purposes. |
We require third parties to handle your information in line with privacy law and appropriate confidentiality obligations.
Sending information overseas
We use third party service providers within Remarkable’s operations, including forms, databases, CRM, email, website, learning and collaboration tools. These providers store or process data for us and are likely to be located in the United States, United Kingdom and Ireland.
Access, correction and complaints
The Cerebral Palsy Alliance Privacy Policy explains:
- how to access the personal information we hold about you, and ask us to correct it
- how to raise a question or concern about how we collect, use or disclose personal information
- how to make a complaint about a breach of the Australian Privacy Principles, and how we will handle your complaint
Supporting Partners
